Hear what our clients are saying about us
We don’t want to toot our own horn but thought of sharing what some of our clients both Property Owners (landlords), Residents (Tenants) and Business Partners are saying about us.
A big portion of our growth and success to date has been attributed to client referrals. This is the ultimate validation we can receive and we whole heartedly appreciate all the great feedback you share with your colleagues, friends and family when we are not around.
“Referring of your loved ones is the best Testimonial”
If you have a complaint please allow us the opportunity to “right” the situation. Send us a complaint and we will get back to you as soon as possible.
We initially got introduced to Buttonwood Property Management back in 2016 and have been working with them since. at that time, we were looking for a solid investment and saw many properties before committing to buy. What I would love to share is that although the search took much longer than anyone would have hoped for, Sabine was never pushy to close a deal and wanted us to be comfortable with our decision. If anything, due to hot real estate market in Oakville and multiple emotional bidding wars, she was the one encouraging us not to raise our price any further on a couple of deals and instead continue our search. We eventually closed on a property for 85k below asking at a time when all properties were being sold for a 100k above asking on average. The negotiation process was text book scenario and Sabine excelled at it. We highly recommend Buttonwood and the whole team there for all your real estate needs as they are experts in the Greater Toronto Area. They are very trustworthy and a team of professionals when it comes to real estate
The best property management and rental services company for Toronto landlords. They are super knowledgeable helpful, dedicated and friendly.
Hands down the best property management group around. Sabine is hardworking, responsive and pays close attention to detail. Looking forward to many years working with this company
Having worked with this team personally, I can say Buttonwood is the best property management company out there for landlords. They are proficient, prompt and their service is stellar. I highly recommended them.
Buttonwood helped us find and close on an investment property, placed a great tenant and managed the daily activities on our behalf. They made investing in Toronto real estate stress free and lucrative. Sabine is very professional,very kind and helpful!Highly recommend this company to any real estate investor in Toronto.
A phenomenal team & company!! Highly recommend for any real estate, rentals or property management needs. It was an absolute pleasure to work with them & I fully trust them to have their client’s best interest at heart.
Sabine and the team at Buttonwood were very helpful and professional when I invested in my first property in Toronto. Their market knowledge and expertise were very valuable. Would definitely recommend.
We have had the pleasure of working with Buttonwood for over a year now and have been very pleased with the quality of service, responsiveness and professionalism. Would recommend as a great company to trust with real estate needs
I have been using Buttonwood's services for almost three years. Since I have been residing outside of Canada, managing a property in Canada was extremely challenging for me. Not to mention the hit from the pandemic! However, Buttonwood really did a great job and created value through the process. I highly recommend them to other clients.
Rebecca and the team at Buttonwood have managed the rental of my home while I have been living overseas. She is incredibly invested in her role, always responsive and takes the time to answer all the questions of a first time landlord. I highly recommend Rebecca, Sabine and the whole team at Buttonwood, they are very professional and take care of my investment as though it was their own.
Buttonwood has provided an absolutely outstanding service all around ever since we got connected a few months ago. Very professional, attentive and considerate.
Wr have been in business with Buttonwood for 3 years, if there are 6 stars I would give them 6 stars. Very professional team, responsive and supportive in many ways from legal advise / paperwork, to finding technicians to fix malfunctioning appliances. Worth the money to hire them as property management.
Buttonwood is an excellent firm to work with as property managers. My partner & I were first-time landlords without much knowledge. Buttonwood helped us find the right tenants, communicated effectively, answered all our questions, & managed all the issues as they came up with care & ease. When the pandemic started, they were excellent advisors on how to handle rental payment concerns that was fair for our tenants & allowed us to rest easy as landlords that we could still make our mortgage payments. Their expertise was indispensable & worth every penny of their fees.
They are great at finding you an investment property to buy, especially in the GTA area. Great experience in helping you find tenants and managing your investment for you for a hands off approach. Highly recommended.
Buttonwood Property Management is a great company to work with exceeding our expectations when managing our residential rental property. They are responsive and quick to come up with solutions to rectify any issues that came up while the property is leased. They also spend the time to understand our needs, explaining the processes clearly and provide useful suggestions to avoid any surprises down the road. Would definitely recommend this company and we have already decided to continue using their services for another newly acquired rental property.
I have been a Buttonwood’s customer for almost 5 years. As I live in another province, Sabine and Rebecca have taken care of all issues related to my rental property, from finding new tenants to dealing with different maintenance issues, among other things. They are competent, reliable and very organized. True professionals. I would recommend their services without hesitation to any prospective landlord.
We had a pleasant experience with regards to renting an apartment under the care of Buttonwood. Aniko especially who assisted us through the whole process was professional, thorough, and kind at the same time. Excellent services was delivered to us while matching us with the right landlord. We had and continue to have a pleasant experience with Buttonwood.
In short, the Buttonwood Property Management is a definite success of Canadian small business, an example that should be shown more often for other companies to learn from. Due to the distribution of my properties, I deal with a number of other companies, and I must say that this is one of the best I know in the industry. I met Sabine, and then Rebecca, in Toronto some years ago. If you ask me whether I would recommend their services to my friends, my answer is “yes”, wholeheartedly, without any hesitation. I already have recommended it to others. Toronto is one of the biggest cities on this continent, and to have a highly-professional, and at the same time very personal, service they provide is indeed wonderful.
As a tenant, working and communicating with Rebecca and the team was phenomenal. Very responsive, very efficient and thorough, and well-organized. I felt welcomed and like I could turn to them any time.
I was terrified because I was going to have to find tenants for my first investment property during a pandemic. The Buttonwood team were amazing in being reassuring and answering all my questions. They found amazing tenants and not only could I tell they had my best interests in mind but I also felt that the tenants would be well taken care of as well. Happy tenants, happy landlord what more could you ask for! I definitely would recommend them and will use them again in the future.
As a tenant at one of Buttonwood's properties, I found Rebecca great and easy to work with. She was quick with my inquiries and requests and the automatic rent payments they setup made renting really easy. Highly recommend Buttonwood for all tenants and landlords.
Worked with Sabine, Rebecca, Aniko, and the rest of the Buttonwood team for over six years as a tenant in a property they managed. Highly professional and responsive team that worked to ensure that we were fully satisfied and comfortable in our condo. Having only dealt directly with landlords prior, Buttonwood was a refreshing change and we would not hesitate to use them again!
I am very happy to work with the team! They respect the client and solve the problem with excellent service. Profesional team work with details. I am very happy for the tenants they found for me. Definitely will recommend for any one. 🙂 Sabine is super awesome!!
"I purchased two condos in the downtown core as an investment. I have no experience in this area. Buttonwood Property was extremely helpful in guiding me through the process from the PDI to the rental of the condo. They did everything for me making it a very pleasant experience. I have been very happy with their services and the time and care they have given me throughout the process."
"Thank you for taking care of our real estate investments in Downtown Toronto. We are pleased with the professional services provided and very affordable fees. Highly recommend your service to any investor looking for a great management company to take care of their property."
"As an established real estate investor in the DC Metropolitan area I have learned some hard lessons over the years. Let me say that the level of expertise and professionalism in finding and closing on our investment property was flawless. You guys made it look so simple but I know from experience that each and every obstacle we faced could have been a deal breaker. Writing this review as a follow-up to Sarah’s endorsement and as she mentioned in her feedback want to specifically thank Alex for all that he did to make this deal go through. Great service and attention to details – we will be coming back again soon and please keep us in mind when interesting deals come up."
"We stayed 2.5 months in Toronto for business and Buttonwood Property Management was really helpful and complying. As we looked for a short-term rental they quickly found a perfect condo for us. Paperwork was done fast and easy and we got the keys in 24h, after first visit to the property. The condo was absolutely wonderful and our stay was as comfortable as it gets. And when we decided to leave 3 weeks earlier than our lease ended for business reasons, then our cousin was able to take over the remaining 3 weeks of our lease without any problem. Highly recommended!"
"I was one of the residents in the new building on liberty street. I had the best experience you can possibly have. Whenever I had issues or questions I could contact Sabine and she helped me with a great fast service. I will definitely move in one of their condo again."
"Great service! Highly recommended!"
"As a new Canadian, Sabine at Buttonwood made our home search a pleasant experience. Sabine is very knowledgeable and more importantly listened to what we are looking for and quickly found us a place at an affordable price. Highly recommend Buttonwood!!!"
"Our plan was to rent our current townhouse and move to a detached house. We also initially thought that we will rent and manage the investment property by ourselves. However we did extensive research and narrowed our search down to 3 companies that can potentially help us out with rental and management. When we first met with Sabine she really listened to our feedback and came back a couple of days later with detailed research about our townhouse and a recommended strategy and target price to market our townhome. She also suggested that based on all the feedback we shared with her in our multiple discussions; we don’t really want to move out of our townhouse because we are emotionally attached to it and it actually fits our needs on the bigger scheme of things. All that we really wanted is to freshen up the place and paint it and do some work on the washrooms and kitchen. That was a bit of surprise for us at first but the more we thought about Sabine’s recommendation the more we realized that she is correct and this is what we are really looking for. Sabine project managed the renovations for us and we are very happy with the end result. Sabine gave us a recommendation and a solution that wasn’t necessarily the most profitable for her and her business but the best one for us. She could have made much more profit in renting and managing our place for us but instead gave us an honest recommendation which is rare these days. We thank you for your honesty and for saving us money at the end of the day. Needless to say we are very happy with the services provided and will for sure recommend you to my family and friends!"
"What an awesome team at Buttonwood Property Management. You are definitely raising the bar for property rental and management services in Toronto and the GTA. You provide outstanding services at amazingly low fees. I will certainly use again and highly recommend Buttonwood to everyone! AAA+"
"We have had a wonderful experience with Buttonwood Property Management. Sabine helped us with a friendly demeanor every step of the way as we looked for a rental property and then signed our lease. When we moved in, she welcomed us with a box of chocolates and a personalized note! As tenants who moved to Toronto from overseas it has been such a pleasure to deal with someone so well informed and thoughtful. It has really helped us to feel at home in our new rental property. We would definitely use the services of Buttonwood Property Management again, and we highly recommend them. Thank you!"
"Positive: Professionalism, Quality, Responsiveness, Value A Truly Amazing company. The owner Sabine is so kind and helpful. Do not waste your time looking for another Property Management, Buttonwood is the best. I Found this company literally on my last 2 days prior to working overseas and what a blessing! Sabine has been great in taking great care of my Condo. I do not have to worry about anything. Sabine does everything for me and being a non-resident Canadian, She even does my tax remittance to CRA which is very complicated if you do not have an Agent to file your taxes while living abroad. More power and Blessing to this Great Company. I highly recommend Buttonwood Property Management."
"Positively spectacular – thorough, professional and exactly what you want if you are a property owner from a property manager."
"Absolutely amazing management for Toronto and gta properties. Reliable, systematized and hard working team. Highly recommended for anyone looking for an amazing hands off experience"
"My partner and I had the pleasure of working with Sabine as tenants. Being from out of town, we visited 20+ units and worked with about as many property managers or real estate agents, and immediately felt comfortable with Sabine. She is always available, extremely responsive, highly personable, and an accomplished professional. Sabine helped make our time in Toronto that much more enjoyable. We recently purchased a property and if we ever need property management services, we will look no further than Buttonwood."
"My family and I had the pleasure of working with Sabine and her team on several occasions. Every time, we found her to be extremely knowledgeable, kind, and very easy to deal with. We would highly recommend her and the Buttonwood team. Anyone needed property management services will not find a better place than Buttonwood!"
"Awesome team and great service. Highly recommend Buttonwood property management if you are a real estate investor."
"Local Guide I am so grateful that I stumbled upon Buttonwood Property Management. Sabine is a very knowledgeable, honest, kind and very patience person who really cares about people, loves what she does and is great at it. I was unsure about renting or selling and she laid everything out without being pushy or sugar coating things like others had. It was a wonderful experience from the start and her team is great, Rebecca was very responsive. I highly recommend Buttonwood and look forward to being a client for many years to come. Thank you for being honest and exceptional!"
"It is with great pleasure that I am sending off this review to thank Alex. For over a year now buttonwood property management has been managing the condo I rent. Shortly after I moved into the condo we had a leak from my neighbours above. The team at Buttonwood and specifically Alex did an excellent job in staying on top of the repairs, kept me informed all through out the process and handled the overall issue in the utmost professionalism. Alex coordinated with both insurance companies, contractors and building management. He kept the line of communication open in the evenings and weekends, he took my calls, listened to my requests and more importantly he took prompt action to rectify things. Alex handled this unfortunate event extremely well which made all the difference. I am sure to continue renting with your company as your properties are well managed and will definitely come back when it is time to buy my own place."
"Local Guide Sabine of Buttonwood Property Management was simple amazing. She was always responsive, polite and very helpful. If anything needed fixing, she got it fixed. After our 2 years, we bought a house and needed to break the lease early; she helped us as much as she could while we found a new tenant to replace us. Definitely the best and most reliable property manager I have ever had the pleasure of working with. A+++"
" Very responsive to tenants. "