If you are an existing resident enjoying your home or in the market looking to rent a property, we want to assure you that we strive on daily basis to deliver a one of a kind positive experience.

It is no secret that tenants are entrusted with valuable real estate assets. We are big believers in that “you get what you give in life”. At Buttonwood Property Management we treat our tenants well and they tend to take good care for our managed properties in return.

Your move in date is just a start and not the end of our relationship. We keep the lines of communication open, coordinate repairs promptly and take care of scheduled maintenance requests using the best trades’ people. Our approach enables long-term relationships based on respect and fairness.

For emergency calls we are available 24/7 365 days a year to make sure you are well taken care of.

 

Thinking of Buying?

 

We want to thank you for choosing Buttonwood Property Management for the duration of your residency. We appreciate your business and hope to have been of great value to you during that time. If you are thinking of buying a home, our service offerings continue well beyond our current engagement and we welcome the opportunity to build on our relationship and help you find your dream home.

We start our engagement by actively listening to better understand your exact needs, then find and recommend properties that fit your specific requirements for you to choose from.

Our expertise in the Rental and Management market enables us to provide meaningful advice on what makes for a good investment property. We approach your home search with the same mind-set and guide you through the whole acquisition process. We can help you avoid common pitfalls and address any questions you may have.

We manage the process from start to finish and combine our property management expertise with the sales experience that you would expect from a Realtor.

While Buttonwood Property Management brings wealth of experience to the table, the above is achieved by our licensed Real Estate Sales Representatives through our affiliation with Kingsway Realty.

 

Tenant Resources:

Maintenance Request

Tenant and Landlord Board Website

Tenant’s Notice to Terminate Tenancy: You must provide at least 60 days notice to terminate tenancy. Please make sure you complete the attached N9 form and submit by email, regular mail or in person.

 

Tenant FAQ:

 

We advertise on multiple websites as well as print. The process to book appointments varies from one venue to another and will be clearly visible along with the listing. You may also email us at: info@buttonwood.ca to schedule a viewing. Please don’t forget to specify which property you are interested in viewing and your preferred day and time. You may also give us a call at (416) 835-7191 to set up an appointment.

We are happy to hear that you are considering moving to the next step and applying for tenancy. Please email us at: info@buttonwood.ca and we can send you a soft copy of the tenancy application form.

We accept a certified cheque or money order made payable to Buttonwood Property Management Inc. We also accept direct deposit email money transfers. We don’t accept personal cheques for deposits.

The quick answer is NO. However we prefer to have post-dated checks to facilitate the monthly payment process for both of us.

Some of the advantages of post-dated checks are:

– Eliminate delays in rent payments and associated overdue penalty charges

– Easier for us to monitor and track

Please keep in mind regardless if you submit post-dated checks or not, it is your responsibility as a Tenant to ensure that rent payments are paid on time every month.

Last month’s rent deposit is not refundable in this situation. We only refund your deposit if your application is not approved and/or if another tenant is selected for this property. It is very important that you are sure about renting the place before submitting your tenancy application.

It is not mandatory but highly recommended that all persons over the age of 18 living in the property sign the lease. That way all residents are equally accountable for sharing the apartment especially if they are paying equal shares in monthly rent.

Standard lease agreements are for 12 months duration. However in many instances alternate agreement(s) can be made between tenant(s) and Buttonwood Property Management Inc. The terms and conditions in the lease agreement are legally binding for both parties.

Yes – we require proof of tenant insurance before you move in to your new home. If you have challenges finding a competitive rate give us a call we may be able to guide you through that process. Buttonwood Property Management Inc. is not responsible for any damages incurred as a result of flood, fire, break-in and/or natural disaster… 

Rent may be increased upon completion of your first 12 months tenancy. Rent increase will be re-evaluated every 12 months after that.

We are required by law to give a written notice 90 days before the day the rent increases. Rent increase notice must include the new rent payment amount and effective date of the new payment.

It is NOT okay to change the locks on your rental property. Tenants shouldn’t change and/or add any locks that prevent Buttonwood Property Management staff access to the property.

All you need to do is ask and we can provide your new Landlord with a reference.

Tenants are allowed to have pets. If you acquire a pet after your initial move in date, please make sure you inform us of this change. Tenants are responsible for cleaning up after their pet/s as well as pay for any damage caused to the property by you or your pet/s.